WorldHost customer service training is an interactive, engaging experience for your staff, covering real world situations. Flexible content ensures that workshops are always highly relevant, allowing us to adapt the content to suit your organisation. Participants can quickly apply their newly acquired skills and knowledge, so your customers feel the benefits quickly.
The core programme is the one-day Principles of Customer Service, details of which are below. Other programmes are being developed and revamped, including WorldHost Inclusive Service (looking at disabilities, age and LGBTQ+) and WorldHost Supervisory Skills. These will show on this page in early 2020.