Personal Certification

China Welcome training, delivered in the UK by Capela China, is certified by COTRI, the world’s leading independent research institute for Chinese outbound tourism. This has been the leading global training programme for the Chinese outbound market since 2009.

Quality Host
Each successful delegate completing the course receives the following benefits:

  • Certification: Personal and individual ‘Chinese Tourist Welcome Quality Host’ certificate, valid for 2 years
  • Visibility: Profile in the Chinese market through COTRI’s Chinese language Website
  • Knowledge: One month’s free access to the online library

Companies and organisations can apply for the CTW Quality Label if at least 2 of their employees hold valid CTW Quality Host certification.