Sales & Customer Service
Skills Workshops

Group of young people in business training

These workshops are always customised to company requirements. We’ve mostly developed and delivered them with travel, hospitality and sometimes media organisations in mind but they are equally adaptable to all types of business.

  • Customer Service Excellence (1 day)
  • Handling Challenging Situations (1 day)
  • Developing a customer-focused culture (strategic level:1 day)
  • Telephone Skills (1 day)
  • Telephone Sales(1 day)
  • Selling Face to Face (1 day)