Enhance your business skills

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Change your service culture

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Upskill your marketers

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Develop tourism from China

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Capela is the leading travel and hospitality skills training company, offering courses in customer service, business skills, China Welcome - as well as UK study tours.

Case Studies

The support was invaluable… Gary facilitates in a way that means you don’t just sit and listen all day, but you really get involved and share experiences with other delegates.

glh. Hotels
CIM marketing qualification

The course was very good indeed. We were made to feel very comfortable, and at ease. Most of all I have taken away with me great presentation skills which I need to practice.

Travel Network Group
Presentation Skills course

The training was perfect, both fun and serious, with slides, videos and written exercises.

Docklands Light Railway
WorldHost customer service training

Great tuition and felt comfortable to contribute and get involved throughout. Good to work on competitor analysis for our company and to see presentation styles from the rest of the sales team.

Attraction World
Key Account Management

It took a while to get used to working full time as well as juggling the assignments, but the course leaders do all they can to prepare you for the deadlines, the tutorials are great at making sure you are on the right track.

CIM marketing qualification

Gary was approachable and encouraging as a trainer and the interactive and group work helped to break down barriers very early on.

Continuum Group
Sales training

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