IATA - Stepping into Management


Background
IATA is the International Air Transport Association, the global trade organisation for air transport, comprising 230 airline members worldwide. Its operational headquarters is in Montreal, Canada.

Decision
IATA runs a number of training programmes for its airline and travel agency members. Capela was appointed to prepare and deliver the content for the 'Stepping into Management' MBA programme for airline executives.

Training
This was a 3-day course prepared in full and delivered by a Capela trainer to a multi-national group of 25 MBA delegates from airlines, based on travel agency operations and management. It was delivered at Geneva Airport, Switzerland.

Conclusion
The course was a great success and IATA were pleased with Capela's contribution, with the result that the course will be repeated.


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