Training workshops

Capela workshops cover a range of business skills, always with an emphasis on their application in the travel, tourism and hotel sectors. All Capela trainers are industry specialists, with many years of experience operating within the travel sector as well as training. The list below (explained in more detail on the download link at bottom of page) is a sample of the courses available. If you have other requirements please enquire as we are likely to be able to assist.

On the left are some company training case studies. We take pride in our skill in developing courses to reflect the requirements of our clients. We are confident our specialist sector knowledge allows us to find the quickest route to your training needs.

Marketing workshops

Marketing Planning (1-2 days)
Project Management (1 day)
Market Research (1 day)
Brand Management (1 day)
Product Management (1 day)
Marketing Communications(1 day)
Public Relations (1 day)
Media Training (1 day)
Exhibition Success (1 day)

Digital Marketing workshops

Digital Marketing (1-2 days)
Search Engine Marketing (1 day)
Email Marketing (1 day)
Social Media Marketing (1 day)
Writing for the Web (1 day)

Business Skills workshops

Key Account Management (1-2 days)
Negotiation Skills (1 day)
Presentation Skills (1 day)
Time Management (1 day)

Sales & Customer Service Skills workshops

Customer Service Excellence (1 day)
Handling Challenging Situations (1 day)
Developing a customer-focused culture (strategic level:1 day)
Telephone Skills (1 day)
Telephone Sales(1 day)
Selling Face to Face (1 day)

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