Gary is the founding director of Capela, a languages graduate with over 20 years experience in marketing and general management for the travel industry.
He trains in sales, marketing and business skills – as well as the CIM Marketing qualifications. Gary has been an accredited Worldhost (customer service) trainer since 2011 and a qualified China Welcome trainer since 2013.
Gary previously held senior management roles at Bridge Travel, Saga Holidays and Jetlife Holidays. He is a member of the Chartered Institute of Marketing (CIM) and elected Board Director of UKinbound. Gary is a popular speaker at travel industry events, a member of COTEP (China Outbound Tourism Expert Panel) and viewed as an authority on Chinese tourism into the UK.
He has been a judge of the prestigious annual Travel Marketing Awards ever since they started in 2008 and for 3 years chaired the CIM Travel Group.